Anaysse-Jacobs Solicitors understands that your privacy is important
to you and that you care about how your personal data is used. We respect and value the privacy of everyone who uses our services.
We will only collect/use personal data in ways that are described here, and in a way that is consistent with our obligations
and your rights under the law.
contact our office immediately.
INFORMATION ABOUT US
Anaysse-Jacobs Solicitors is a ‘controller’ under the General Data Protection Regulation
and the Data Protection Act 2018.
Registered address: 2nd Floor Equitable House, 7 General Gordon Square, Woolwich, London, SE18 6FH
We are regulated
by the Solicitors Regulation Authority (SRA
We are registered with the UK Information Commission
Office (ICO) as a data controller under registration number ZA146317.
WHAT DOES THIS POLICY COVER?
Solicitors website. Our website may contain links to other websites. Please note that we have no control over how your data
is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before
providing any data to them.
WHAT DATA WILL WE COLLECT?
Personal data is defined by the General Data Protection Regulation (EU Regulations 2016/679) (the
“GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified
in particular by reference to an identifier’.
Personal data is any information about you that enables you to be identified. Personal data covers
information such as your name and contact details, it also covers less obvious information such as identification numbers,
electronic location data, and other online identifiers.
We will only collect information from you that is relevant to the matter that we are dealing with.
We may collect the following information from you which is defined as “Personal Data”:
Personal details such as name, email, contact number, address
Family lifestyle and social circumstances
We may also collect information that is referred to as being in a “Special Category”.
This may include:
BASIS FOR PROCESSING
GDPR, we must always have a lawful basis for using personal data. The basis on which we process your data is one or more of
It is necessary for us to comply with a legal obligation
is necessary for the performance of our contract with you
You have given us your consent (this can be withdrawn at any time by advising our data protection officer)
It is in our legitimate interests to do so
HOW WILL WE USE YOUR DATA?
We may use your information in the following way:
Maintain accounts and records
Provisions of legal services including advising and acting on behalf of clients
Communication with you. This may include responding to emails or calls from you.
use of our site and gathering feedback to enable us to continually improve our site and your experience.
WHO WILL WE SHARE
Under our Code of Conduct there are very strict rules about who we can share your information with and this will
normally be limited to other people who will assist with your matter. This may include:
We may legally be required to share
certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations
e.g. a court order, or by the instructions of a government authority.
HOW LONG WILL WE KEEP YOUR INFORMATION?
We will normally keep your information throughout
the period that we do work for you and for a period of six years afterwards, as we are required to do so by law and by the
regulations that apply to us.
In some cases (for example where we have prepared a Will for you) we may retain your information for a longer
period of time and we will advise you of this at the time.
We shall ensure that all the information that you provide to us is kept secure using appropriate
technical and organisational measures. In the event of a personal data breach we have in place procedures to ensure that the
effects of such a breach are minimised and shall liaise with the Information Commissioner’s Office (“ICO”)
and with you as appropriate.
WHAT ARE MY RIGHTS?
Under the GDPR you have the following rights, which we will always work to uphold:
The right to access the personal data we hold about you
you everything you need to know, but you can always contact our data protection officer.
The right to
restrict the processing of your personal data.
The right to be forgotten i.e the right to ask us to delete or otherwise dispose of any of your personal
details that we hold.
The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
The right to data portability. (If you have provided personal data to us directly we are using it with your
consent or for the performance of a contract, and data that is processed using automated, means you can ask us for a copy
of that personal data to re-use with another service or business in many cases.)
Rights relating to automated decision-making
and profiling. We do not use your data in this way.
Rights to object
For more information about our use of your personal data or exercising your rights as outlined above,
please contact us.
HOW CAN I ACCESS MY PERSONAL DATA?
You have a right to see the information we hold about you. To access this, you need to provide a
request in writing to our data protection officer together with proof of identity.
We will usually process your request free of charge
and within 30 days. However, we reserve the right to charge a reasonable administration fee and to extend the period by a
further 2 months if the request is manifested, unfounded or vexatious and/ or very complex.
RIGHT TO ERASURE
You have a right to ask us to erase
your Personal Data in certain cases (details may be found in Article 17 of the GDPR). We will with your request free of charge
and within 30 days. However, we reserve the right to refuse to erase information that we are required to retain by law or
regulation, or that is required to exercise or defend legal claims.
if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on our website and you will be deemed to have accepted the
regularly to keep up-to date.
WHO CAN YOU COMPLAIN TO?
If you are unhappy about how we are using your information or how we have responded to your request,
then initially you should contact our office on the information provided above or make your request in writing and a senior
member of staff will get back to you.
If your complaint remains unresolved then you can contact the Information Commissioner’s Office,
HOW TO CONTACT US / DATA PROTECTION OFFICER
We have a data protection officer whose job is to oversee our data
protection compliance. You can contact our data protection officer by sending:
an email to: email@example.com
a letter to: The Data Protection
Officer, Anaysse-Jacobs Solicitors, 2ND Floor Equitable House,
7 General Gordon Square, London SE18 6FH
Call us on: +44 (0) 2083165000